Support from Online Friends Eases Students’ Test Anxiety

credit Photo by L. Brian Stauffer

Reading supportive comments, “likes” and private messages from social media friends before taking a test may help college students who have high levels of test anxiety significantly reduce their nervousness and improve their scores, according to a new study.

Researchers at the University of Illinois found that college students with high levels of test anxiety who sought social support from their online friends and read the messages before a simulated exam reduced their anxiety levels by 21 percent.

These students were able to perform as well on a set of computer programming exercises as students who had low levels of test anxiety, said lead author Robert Deloatch, a graduate student in computer science.

Up to 41 percent of students are estimated to suffer from test anxiety, which is a combination of physiological and emotional responses that occur while preparing for and taking tests, the researcher explained.

Test anxiety is associated with lower test scores and grade-point averages, as well as poorer performance on memory and problem-solving tasks. Test anxiety can be particularly acute when students face exams involving open-ended problems, such as those commonly used on computer science exams that require students to write and run code, according to the researchers.

When students’ test anxiety is reduced, their test scores, GPAs, and task performance improve accordingly, the study discovered.

Students with high test anxiety strongly fear negative evaluation, have lower self-esteem, and tend to experience increased numbers of distracting and irrelevant thoughts in testing situations, according to the study’s findings.

For the simulated exam, students had to solve two programming problems by writing and running code. Most of the participants were computer science majors or computer engineering students who passed a pretest that ensured they had basic programming knowledge.

The researchers measured the students’ levels of test anxiety using the Cognitive Test Anxiety scale, which assesses the cognitive problems associated with test-taking, such as task-irrelevant thinking and attention lapses.

The students also completed two other questionnaires that measured their levels of state anxiety — or “state-of-the-moment” unease — and their trait anxiety, which is anxiety that is considered to be a longstanding characteristic or personality trait, the researchers noted.

The day before the experiment, students in the social support group posted messages on their personal social media pages requesting encouragement — in the form of likes, comments, or private messages — about an upcoming computer programming challenge they planned to participate in.

For seven minutes immediately prior to taking the simulated test, students in the social support group read the responses associated with their online request.

Another group of students wrote about their thoughts and feelings, while a third group of students — the control group — crammed for the exam by reading information on computer programming data structures and answering questions about the text.

Prior to taking the exam, all the students completed a questionnaire to assess their levels of state anxiety. Students were then given 40 minutes to solve two programming problems that had many viable solutions.

“We found that only the students who received supportive messages from their Facebook network showed a significant decrease in anxiety and an increase in their performance on our simulated exam,” Deloatch said.

While prior researchers have found expressive writing to be helpful to some students with test anxiety, Deloatch said he and his team of researchers were surprised to find that the expressive-writing exercise instead increased the pretest jitters of low test-anxious students by 61 percent.

“We hypothesized that might have occurred because focusing on their anxiety as they wrote caused their apprehensiveness to increase rather than decrease,” Deloatch said.

Using social support to alleviate state-of-the-moment anxiety may have implications beyond education, such as helping job applicants quell their nervousness prior to interviews with potential employers, Deloatch said.

While the students who sought social support online felt that reading the supportive messages was helpful, “all of them were uncomfortable with soliciting support from their online friends, perceiving such posts as ‘attention seeking’ and ‘out of place,’” Deloatch said.

“As the majority of the participants in our study were computer science students, the competitive environment of the curriculum may have led to concerns about how others would perceive them. They may have felt that such statuses could harm their relations in group project settings.”

Source: University of Illinois

Photo: Supportive social media messages from online friends decreased the state anxiety of students with high test anxiety by 21 percent, University of Illinois computer science graduate student Robert Deloatch found in a new study. The paper, which is being published in the proceedings of the Conference on Human Factors in Computing Systems, was co-written by computer science professors Brian P. Bailey, Alex Kirlik and Craig Zilles. Credit: L. Brian Stauffer.

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Posted by Patricia Adams